Privacy Policy

This Privacy Policy establishes the terms in which we use and protect the information that is provided when using the website and our services.

At amperBrand we are fully committed to the security of your data.

When we ask to fill in the personal information fields with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document.

As times and laws change, we tell you in advance that this Privacy Policy may change over time or be updated, so we recommend reviewing this page to make sure you agree to such changes.

We also tell you that the fact of visiting the website https://amperbrand.es/ does not necessarily imply that personal and identifying data will be collected.

This fact will be done when you consider it so and within a legal framework in accordance with the established laws.

At all times the information provided must be treated in a responsible and lawful manner, subject to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (RGPD) and other applicable regulations.

And, in compliance with the provisions of article 13 of the RGPD, it is our job to inform you of the following basic points, so that you understand what we do, with what power we collect the data, the use that we are going to give it and where we will store it:

Responsible for the treatment

In accordance with the provisions of Regulation (EU) 2016/679, of April 27, General Data Protection (RGPD) and other applicable regulations, we are aware of the responsibility involved in processing data for which, as responsible for this website , we are responsible for all data collected from customers.

That’s why you should know who we are:

Trade Name: amperBrand
NIF: E16802225
Registered office: Rúa San Antoniño 81 2º Right, CP: 36002, PONTEVEDRA
Activity: Strategic marketing, product and design consulting services
Email: info@amperbrand.es

Purpose of the data

The purpose of the data collected from the people who transfer it on the web is different depending on the type of medium, but at no time will we share said data with third parties except legal obligation.

And, for the record here, data will be communicated to the State Tax Administration Agency and to the banks and financial entities with which we work, so that they charge the person for the products and services.
At all times you will be aware of which platforms your data is transferred to and to what extent.

Excluding these assumptions and under legal imperative, all the data we process is private and for internal use and will never be shared with unauthorized third parties.

The purpose of the data or classification of the data we collect are essentially two:

CLIENTS OR RESOLUTION OF DOUBTS

The data that is provided at this point is basic to be able to identify the person and be able to carry out all the requested actions. This is the point at which higher level data such as email accounts or account numbers are requested. In no case is the client obliged to make the data available for other types of actions other than those requested.

SIGN UP FOR THE NEWSLETTER OR BULLETIN

In this case, initially only the EMAIL and the NAME are provided. The intention on our part is to share with you information that may be relevant, such as blog articles, videos or more commercial communications. As a user you have the possibility to unsubscribe from this service at any time.

Places where that data is collected

Throughout the web there are different places where customer data can be collected. We will list all the possible ones you use even though they may not always be available.

CONTACT FORM

The contact form is the place through which you can have direct contact with us. In this place we usually ask for the name, the email and the message that you want to communicate with us. The use that we will give to the data collected here will be to answer your questions or service requests. The data we collect in this place is hosted on Google Workspace and managed through Gmail.

WEB POP-UP AND EMBEDDED FORMS

On the web we can have pop-ups and different embedded forms in which you can subscribe to the newsletter. In the title of this type of form for data registration we make it clear what they are for. You will also notice that we use the “Double Opt In” system so that you show your consent twice when subscribing to this service.

The data we collect here is hosted on the MailerLite email marketing platform.

WEB CHAT

The chat that we have on the web is a way of making a more direct communication. We will not always be available but we will respond to your demands as quickly as possible. This site does not request personal data directly and you are not obliged to provide it to answer your questions.

SOCIAL NETWORKS

The data handled on social networks is independent of this website. This is so since the sites or pages that we have within those places are created under the rules of the company under which they act. For this reason, all the data collected there is subject to the rules of the platform itself.

All data that is registered through the web is kept indefinitely until you request rectification or deletion.

In cases where you request that we delete data once we have had an exchange of services with their corresponding payment, we have the legal obligation to keep them during the period stipulated by the tax authorities, in case they need to have them.

After that period, your data will be deleted and will never be used again.

Legal basis

When you contact us directly or sign up for the newsletter, we accept your express consent that you want to receive the requested information.

In the contact by chat, the intention is not to collect personal data and if so, it will be because you are identified by the platform as a user who has already provided data through other points, such as a contact or subscription to the newsletter. The data handled on this platform is to facilitate the treatment and resolution of doubts.

For the record at all times that we do not want to have possession of data from people who have not requested it, we have the “Double Opt In” system , in which you accept these terms when you provide the data and in the confirmation email you receive .

Recipients

The data you provide us is managed by third parties in many cases. To do so, we share the data with the following tools that do not have direct access to your data, they are only a means of management and have their own privacy policies that protect you.

HOSTING: ProfesionalHosting (Soluciones Web On Line SL) domiciled in Spain, is the tool in charge of giving support to this website.

CMS: WordPress (Automattic Inc.), domiciled in the USA and covered by the EU-US Privacy Shield. The data processed is to be able to offer the service on our part.

PAYMENTS AND BANKING MANAGEMENT: Stripe, Inc under the EU-US Privacy Shield and BBVA domiciled in Spain are the companies we use to make payments for some services. Stripe is the intermediary that facilitates the payment directly. From the outset it does not collect more data than the fact that a transaction has been carried out.

EMAIL MARKETING: MailerLite based in Lithuania and servers in Europe, GDPR compliant.

CHAT: Drift.com, Inc. which is covered by the EU-US Privacy Shield is the company we use for chat communications with users.

BILLING: Billin (My Expenses, SL) is the company with which we generate invoices for clients and create budgets. It is a company based in Spain and that complies with the RGPD.

WEB ANALYTICS: Google Analytics is the web analytics service that we use and is provided by Google, Inc., a US company and covered by the EU-US Privacy Shield. Google Analytics uses “cookies”, which are text files located on your computer, to help this website analyze how users use the website. The information generated by the cookie about your use of https://amperbrand.es/ (including your IP address) will be directly transmitted and stored by Google on its servers.

OTHERS: Occasionally your data will also be used on different platforms under our responsibility. The companies that may have your data are Google Inc or Figma, Inc covered by the EU-US Privacy Shield or Canva, Pty Ltd that processes your information in accordance with European laws and regulations, such as the General Data Protection Regulation ( GDPR).

In all cases, your data is only transferred to the platforms and they will not have access to them from the company.

Of the data that we have about you, it is necessary that we have to share some so that the services can legally be carried out with full guarantee and in accordance with the law to:

  • To the banking entities with which we work, so that you can pay for the services.

As responsible for your data, we will always actively protect customer data and we will not share it without prior consent. If it is necessary to share it with third parties, we will always ask for your consent before doing so, and we will only ask for the data that is strictly necessary to provide the services and that will be used for that purpose.

cookies

Cookies are a file that is downloaded to your computer when accessing certain web pages. This file allows you to identify behaviors, information from your PC or data that allows the information you provide anonymously to allow a better experience for you.

If you want to see the type of Cookies we use and what tools manage them, you can access our Cookies page, which is updated with the conditions, tools and types of cookies used.

Rights of the interested parties

All people who have legitimately provided their data have the following rights over their data:

  • Request access to personal data.
  • Request rectification or deletion of the data you have provided.
  • Request the limitation of your treatment at all times.
  • Totally oppose the treatment.

To do this you must contact us in the way that is most comfortable for you, but you will always have to identify yourself by means of your DNI. To do this you can send your request to our postal address or email info@amperbrand.es

Origin of the data

When the data is not obtained from the interested party, it will be necessary to inform, on the one hand, of the origin thereof if requested and if they come from any publicly accessible source(s) and, on the other, of the categories of data that are processed – identification data, identification codes or keys, postal or electronic addresses, commercial information, economic data -, with special indication of specially protected data -ideology, religion, union affiliation, health, sexual, etc.